Privacy Policy

This Privacy Policy outlines the practices of AL's Quality Painting, Inc. ("we", "us", "our", or "the Company") with respect to information collected from users who access our website at https://alsqualitypainting.lovable.app ("Site"), or who otherwise share personal information with us (collectively, "Users"). By using the Site you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.

Processing of your personal information (meaning any information which may potentially allow your identification with reasonable means, hereinafter "Personal Information") is necessary for the performance of our contractual obligations toward you, providing you with our services, protecting our legitimate interests, and complying with the legal and financial regulatory obligations to which we are subject.

We encourage all Users to read this Privacy Policy carefully and use it to make informed decisions.

We collect two types of information from Users.

Non-personal Information — un-identified and non-identifiable information that may be made available or gathered via your use of the Site. This may include aggregated usage information and technical information transmitted by your device (browser and operating system type, language preference, access time, pages viewed, clicks, and similar activity) in order to enhance the functionality of our Site.

Personal Information — individually identifiable information that identifies you or may with reasonable effort identify you, including:

• Device information: geolocation data, IP address, unique identifiers (such as MAC address and UUID), and other information relating to your activity through the Site.
• Contact information: when you request a quote or contact us, we ask for your full name, email address, phone number, project address or ZIP code, and project details.

We receive your Personal Information from several sources:

• When you voluntarily submit information through our quote form, contact form, phone, text, or email.
• When you use or access our Site in connection with our services.
• From third-party providers, services, and public registers (for example, traffic analytics vendors).

We do not rent, sell, or share Users' information with third parties except as described in this Privacy Policy. We may use the information to:

• Respond to your inquiries, schedule estimates, and provide our painting and general contracting services.
• Communicate with you about your project, scheduling, invoicing, warranty follow-ups, and customer service.
• Keep you informed of updates to our services where you have asked to receive them.
• Serve and measure advertising and marketing relevant to our services.
• Conduct statistical and analytical work intended to improve the Site and our service quality.

We may share Personal Information with our trusted third-party providers, who may be located in different jurisdictions, for purposes including:

• Hosting and operating the Site.
• Providing our services, including a personalized display of the Site.
• Storing and processing information on our behalf.
• Serving advertisements, evaluating campaign success, and re-targeting users.
• Marketing offers and promotional materials related to our Site and services.
• Research, technical diagnostics, and analytics.

We may also disclose information when we have a good-faith belief that disclosure is helpful or reasonably necessary to (i) comply with any applicable law, regulation, legal process, or governmental request; (ii) enforce our policies; (iii) investigate, detect, prevent, or take action regarding illegal activities, fraud, or security issues; (iv) establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property, or safety of us, our users, you, or any third party; or (vi) collaborate with law enforcement agencies and protect intellectual property or other legal rights.

Subject to applicable law, you may request to:

• Receive confirmation as to whether personal information concerning you is being processed and access that information.
• Receive a copy of personal information you directly volunteered to us, in a structured, commonly used, machine-readable format.
• Request rectification of personal information that is in our control.
• Request erasure of your personal information.
• Object to, or request restriction of, our processing of your personal information.
• Lodge a complaint with a supervisory authority.

These rights are not absolute and may be subject to our own legitimate interests and applicable regulatory requirements. To exercise any of these rights, contact us using the details in the "Contact us" section below.

We retain your personal information for as long as necessary to provide our services and to comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods are determined by the type of information collected and the purpose for which it is collected, balanced against the need to destroy outdated or unused information at the earliest reasonable time. We may rectify, replenish, or remove incomplete or inaccurate information at any time at our discretion.

We and our trusted partners use cookies and similar technologies on our Site. A cookie is a small piece of information stored on your device while you view a website. The Site uses the following types of cookies:

• Session cookies — stored only temporarily during a browsing session and deleted from your device when the browser is closed.
• Persistent cookies — saved on your device for a fixed period and used to remember your preferences across visits.
• Third-party cookies — set by other services whose content runs on the page, such as analytics providers who monitor and analyze Site access.

We use Google Analytics to understand how visitors interact with the Site so we can improve it. Google Analytics collects information such as how often users access the Site and which pages they visit, and the IP address assigned to you on the date you visit, rather than your name or other identifying information. You can disable cookies through your browser preferences; some features of the Site may not function correctly if you do.

We implement reasonable physical, technical, and administrative safeguards designed to protect Personal Information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. No method of transmission over the internet or method of electronic storage is 100% secure, however, and we cannot guarantee absolute security.

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to remove it.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of the page. Your continued use of the Site following any changes constitutes your acceptance of the revised policy.

If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact us: